Great service department. Took in both bikes got em road serviced and cleaned on a weekend no less. Thanks guys
Only one other customer in the entire store. Stopped in the parts dept first. One guy sitting at the computer. We told him we were looking for a windshield. He said yeah, they're over there. Didn't offer to help. We looked at the clothing selection for a few minutes before checking out the helmets. Had a few questions, so went to the front desk (since no one ever bothered to speak to us). A nice young boy (probably 12?) asked if he could help us. The lady at the desk looked up from her computer and said (to the kid) go get your mom. Not one word to us. The young man was very friendly. Maybe he could teach them a few things about customer service. We were prepared to spend quite a bit of money with them today. 2 helmets, a windshield and a couple of t-shirts. We walked out and won't be back.
Great one on one experience and no pressure.
First time at ValleyHD...bought shirts....great ride..
Camped in parking lot on our way east. They never seen us we left early.
Valley Harley Davidson Shop is a US Car Repair based in Belmont, Ohio. Valley Harley Davidson Shop is located at 41255 Reco Dr, Belmont, OH 43718, USA.
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